If you`re facing a scenario where the IRS online payment agreement is unable to complete the transaction you requested, there are several reasons that could be causing the issue.
Firstly, it`s important to understand that the IRS allows taxpayers to set up payment agreements for their tax liabilities to make it easier to pay off any outstanding dues.
However, the process of setting up an online payment agreement may not always go smoothly as some taxpayers may face errors and encounter messages such as “We are unable to complete the transaction you requested.”
Here are some possible reasons why this error message appears and what you can do to resolve the issue:
1. Technical glitches: One of the most common reasons for the error message is a technical glitch. This might occur due to an issue with the IRS website or your internet connection. If you encounter this error message, try refreshing the page or attempting the payment on another device to rule out any technical issues.
2. Rejected payment: Another possible reason could be a rejected payment. This might happen if your payment method is not accepted by the IRS or if your bank account does not have sufficient funds to cover the payment. In this case, you should check your payment method and ensure you have enough funds to make the payment.
3. Incorrect payment agreement details: Sometimes, the error message could be due to an incorrect payment agreement detail. This might happen if you entered incorrect information while setting up your payment agreement. To resolve this, you should double-check the details entered and ensure they are accurate.
4. IRS system issue: In some rare cases, the error message could be due to an issue with the IRS system. This might happen if there is maintenance going on or if there is a problem with the system. In such cases, you should wait and try again later.
In conclusion, encountering an “unable to complete the transaction you requested” message while setting up an IRS online payment agreement is not uncommon. However, it is important to identify and address the root cause to ensure a successful payment agreement setup. By following the steps outlined above, you should be able to resolve the issue and get back on track in paying off your tax liabilities.